MILWAUKEE POWER TOOLS MALAYSIA WARRANTY TERMS & CONDITIONS


MILWAUKEE POWER TOOLS MALAYSIA WARRANTY TERMS & CONDITIONS

Milwaukee offers limited warranty for New and repaired equipment subject to terms and conditions listed below:

What’s covered:

  • The new equipment is warranted for Two (2)* years or Five (5) Times (whichever occurs first) starting from the beginning of the date of purchase of the ORIGINAL invoice or in the month the product was manufactured if the date of purchase is unclear.
  • While repaired equipment is warranted by the Company for One (1) month.
  • This warranty covers any defects in material or repair workmanship under normal use during the warranty period, HDC will repair at no charge, products or parts of products that proves defective due to improper material or workmanship, under normal use and maintenance.
  • Warranty will only valid if equipment is maintained and operated as specified in the USER MANUAL, and only been serviced by any of the Company authorized service centers Milwaukee Heavy Duty Center (HDC).

What’s NOT covered:

  1. This warranty does not cover attachment and normal wear & tear parts, including but limited to Rubber parts, Seals, Hoses, Vacuum motor, Carbon Brushes, Bearing, Gear , Yoke, Tools Holder, Chuck Adaptor, Spindle, Button, Filter, Selector, Power Cord, Plug Top and Housing on the 2nd year from the date of purchase of which costs of repairing shall be fully borne by Customer.
  2. This warranty does not cover damage or defects resulting from misuse, neglect, accidents, improper user or maintenance or repairs, Customer’s facility fault, or where the equipment has been modified in any matters without the consent of the Company or any other actions beyond normal and reasonable use of the power tool.
  3. Warranty is void if products are used for any purpose other than that was intended or serviced by unauthorized service center. Please always refer to user manuals for maintenance instruction and webpage to locate our Milwaukee Heavy Duty Center (HDC).

Warranty Claim Procedure

Please return the complete unit with transport prepaid by sender, to any local Milwaukee Service Centre with Valid Proof of purchase (cash bill or invoice)** for warranty claim.

Voiding the Warranty

This warranty is void if the power tool has been subjected to unauthorized repairs, modifications, or alterations. It is also void if the power tool has been used in a manner contrary to the instructions provided in the user manual.

Transferability

This warranty is not transferable and applies only to the original purchaser of the power tool

Limitations of Liability

Techtronic Power Tools Malaysia is not liable for any indirect, special, incidental, or consequential damages arising from the use or inability to use the power tool, regardless of whether Techtronic Power Tools Malaysia was advised of the possibility of such damages. Techtronic Power Tools Malaysia 's liability is limited to the cost of repairing or replacing the power tool.

Warranty for obsolete model/beyond repair unit

In the event when a tool under warranty cannot be repaired due to obsolescent or certain condition where spare parts are not available or unrepairable, a new unit shall be given as replacement unit, where:

 a) Value of replacement tool is equivalent to the warranted tool’s value.

 b) Warranty due date of the replacement tools shall follow as the warranted tool.

The term only covers the general warranty policy for tools purchased in Malaysia only. Details may vary from country to country. Please consult the local Milwaukee service center for more details.

* Not applicable for Milwaukee SDS-MAX series.

* Company reserves the right to update this document at any time without prior notification.

** Company reserves the right to reject warranty claim if no valid document was present.

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